Privacy Policy

1. Overview

okayspin is committed to protecting the personal information of every player and visitor who interacts with our platform. We operate in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of your personal data.

This policy applies to all personal data collected through:

• The okayspin website at okayspin.club;
• The okayspin mobile application (where available);
• Customer support interactions via live chat, email, or other channels;
• Promotional campaigns, surveys, and competitions run by okayspin.

This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy.

2. Personal Data We Collect

2.1 Registration Data

When you create an okayspin account, we collect the following information:

• Full legal name;
• Date of birth (to verify you are 21 years of age or older);
• Email address;
• Mobile phone number;
• Residential address (city, province, postal code);
• Username and encrypted password.

2.2 Identity Verification (KYC) Data

To comply with anti-money laundering regulations and to verify your identity, okayspin may collect:

• Copies of government-issued identification documents (e.g., PhilSys National ID, passport, driver's license, UMID, SSS ID, voter's ID);
• Proof of address documents (e.g., utility bills, bank statements);
• Source of funds documentation where required by law or internal compliance policy;
• Selfie or live photo for biometric verification purposes.

2.3 Financial Data

When you make deposits or request withdrawals, we collect:

• GCash or PayMaya mobile number;
• Bank account details (BPI, BDO, Metrobank) where applicable;
• Transaction history, including deposit amounts, withdrawal amounts, and timestamps;
• Payment method identifiers (we do not store full card numbers).

2.4 Gaming Activity Data

We collect data about your activity on the okayspin platform, including:

• Games played, bet amounts, win/loss records, and session durations;
• Bonus and promotion usage history;
• Responsible gaming settings (deposit limits, session limits, self-exclusion status).

2.5 Technical & Device Data

We automatically collect certain technical information when you access okayspin:

• IP address and approximate geographic location;
• Device type, operating system, and browser version;
• Referring URL and pages visited within the platform;
• Session timestamps and duration.

2.6 Communications Data

When you contact okayspin customer support or participate in surveys, we collect the content of your communications, including chat transcripts, email correspondence, and feedback submissions.

3. How We Collect Your Data

okayspin collects personal data through the following means:

• Directly from you – when you register, complete KYC, make transactions, contact support, or participate in promotions;
• Automatically – through cookies, web beacons, and server logs when you browse or use the platform;
• From third parties – including identity verification service providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud prevention services, and analytics providers.

4. Purpose of Processing Your Data

okayspin processes your personal data for the following purposes:

• Account management – to create, maintain, and secure your okayspin account;
• Identity verification – to comply with KYC and anti-money laundering obligations;
• Payment processing – to facilitate deposits and withdrawals in Philippine Peso;
• Service delivery – to provide access to games, promotions, and customer support;
• Responsible gaming – to monitor gaming behavior and enforce self-exclusion, deposit limits, and other player protection measures;
• Legal compliance – to meet obligations under Philippine law, including the Data Privacy Act, Anti-Money Laundering Act, and applicable gaming regulations;
• Fraud prevention – to detect and prevent fraudulent activity, bonus abuse, and unauthorized account access;
• Marketing – to send you promotional offers, newsletters, and personalized recommendations, subject to your marketing preferences;
• Platform improvement – to analyze usage patterns and improve the okayspin user experience.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, okayspin processes your personal data on the following legal bases:

• Contractual necessity – processing required to perform our contract with you (account management, payment processing, game delivery);
• Legal obligation – processing required to comply with Philippine law (KYC, AML, responsible gaming regulations);
• Legitimate interests – processing for fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights;
• Consent – processing for marketing communications, where you have provided explicit consent. You may withdraw consent at any time by updating your communication preferences in your account settings or by contacting support.

6. Data Sharing & Disclosure

okayspin does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly for the purposes described in this policy:

6.1 Service Providers

We engage trusted third-party service providers to assist in operating the okayspin platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting services, customer support platforms, and analytics tools. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.

6.2 Regulatory Authorities

okayspin may disclose your personal data to Philippine government agencies, law enforcement authorities, or regulatory bodies where required by law, court order, or regulatory directive. This includes disclosures to the Anti-Money Laundering Council (AMLC) and other relevant authorities.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of okayspin's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

6.4 With Your Consent

We may share your data with other third parties where you have provided explicit consent to such sharing.

7. Data Retention

okayspin retains your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the duration of your account relationship with us and for a period thereafter as required by law.

Specifically:

• Account and KYC data is retained for a minimum of five (5) years after account closure, in accordance with anti-money laundering regulations;
• Transaction records are retained for a minimum of five (5) years;
• Customer support communications are retained for three (3) years;
• Marketing data is retained until you withdraw consent or request deletion.

After the applicable retention period, your data will be securely deleted or anonymized.

8. Data Security

okayspin implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the okayspin platform;
• Encryption of sensitive data at rest, including passwords (stored as salted hashes) and financial information;
• Role-based access controls limiting staff access to personal data on a need-to-know basis;
• Regular security audits and penetration testing;
• Two-factor authentication (2FA) available for player accounts.

While okayspin takes all reasonable precautions, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your okayspin login credentials. Please notify us immediately at support@okayspin.club if you suspect any unauthorized access to your account.

9. Cookies & Tracking Technologies

okayspin uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze platform usage.

9.1 Types of Cookies We Use

• Essential cookies – required for the platform to function correctly (e.g., session management, login state);
• Analytics cookies – help us understand how players use okayspin so we can improve the experience;
• Preference cookies – remember your settings and preferences (e.g., language, display options);
• Marketing cookies – used to deliver relevant promotional content, subject to your consent.

9.2 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the okayspin platform. For analytics and marketing cookies, you may opt out through the cookie preference center accessible from the platform footer.

10. Your Data Rights

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by okayspin:

• Right to be informed – to know what personal data we collect and how we use it (this Privacy Policy fulfills this obligation);
• Right of access – to request a copy of the personal data we hold about you;
• Right to rectification – to request correction of inaccurate or incomplete personal data;
• Right to erasure – to request deletion of your personal data, subject to our legal retention obligations;
• Right to object – to object to processing of your personal data for direct marketing purposes;
• Right to data portability – to receive your personal data in a structured, machine-readable format;
• Right to lodge a complaint – to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at support@okayspin.club. We will respond to your request within thirty (30) days in accordance with the DPA.

11. Minors & Age Restriction

The okayspin platform is strictly for persons aged 21 years and above. We do not knowingly collect personal data from individuals under 21 years of age. If we become aware that personal data has been collected from a minor, we will immediately delete that data and close the associated account. If you believe a minor has registered on okayspin, please notify us immediately at support@okayspin.club.

12. Changes to This Privacy Policy

okayspin reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Material changes will be communicated to registered players via email or in-platform notification at least seven (7) days before the changes take effect. The "Last Updated" date at the top of this policy will always reflect the most recent revision. Your continued use of the okayspin platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy.

13. Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the okayspin Data Protection Officer:

• Email: support@okayspin.club
• Live Chat: Available 24/7 via the okayspin platform
• Response Time: Within 30 days of receipt of your request

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you are not satisfied with our response to your data rights request.